Insect World · iPhone & iPad

帮助与支持

适用于昆虫世界 1.0 及后续版本

常见问题

App 是否必须联网?

不需要。63 种图鉴、Metal 三维标本、课程、测验、离线问答、收藏和田野笔记均可离线使用。只有你主动打开 iNaturalist 实物图时才会前往外部网站。

如何旋转或放大标本?

单指拖动旋转,双指捏合缩放。点按彩色标记可查看结构讲解;可在标本工具栏中重置观察角度。

笔记和照片保存在哪里?

收藏、学习记录、笔记和你主动选择的照片仅保存在设备上。删除 App 会同时移除这些本地数据,建议先使用导出功能保留需要的内容。

遇到显示或运行问题怎么办?

请先升级到最新 iOS/iPadOS 和最新版 App,然后重新启动 App。反馈时请附上设备型号、系统版本、App 版本、复现步骤和截图,但不要公开个人或敏感信息。

获得进一步帮助

如上述方法未能解决问题,请通过 App Store 产品页中的“App 支持”入口访问本页,并在反馈中准备设备型号、系统版本、App 版本与复现步骤。请勿在公开渠道提供个人信息、私人照片或其他敏感数据。

Insect World · iPhone & iPad

Help & Support

For Insect World 1.0 and later

Frequently asked questions

Does the app require a connection?
No. The 63-species catalog, Metal specimens, lessons, quizzes, offline Q&A, favorites, and field notes work offline. A connection is used only when you explicitly open an external iNaturalist page.

Where is my content stored?
Favorites, learning history, notes, and photos you select stay on your device. Removing the app removes this local data, so export anything you need first.

How do I report a problem?
Update iOS/iPadOS and the app, restart it, then include your device model, OS and app versions, reproduction steps, and a screenshot. Do not post personal or sensitive information publicly.

Further help

If the steps above do not resolve the issue, return through the App Support link on the App Store product page and prepare your device model, OS and app versions, and reproduction steps. Do not disclose personal or sensitive information publicly.